The New Word of Mouth: How the Internet Can Help You Find the Right Doctor

It’s no secret. We look to each other for advice. As women, girl talk is considered sacred and the Internet has widened this sisterhood. With the presence of online reviews, we can find the best yoga studio, avoid a bad haircut, and hire a trustworthy mechanic all in a day’s work. And it shouldn’t be any different when it comes to finding the right doctor—especially when you’re looking for fibroid care.

“It’s often a challenge for patients to try to find doctors on their own who they know are up to date with technological advancements in the healthcare field,” says Dr. Todd Harris, Surgeon and Fibroid Specialist at The Fibroid Treatment Center in Newport Beach, Calif., and Founder of The Fibroid Treatment Network. “Initially review sites were focused around businesses like restaurants, but fortunately that has continued to trickle down to physicians.”

The impact that online patient reviews have on patient choice was demonstrated in a Software Advice 2013-2014 survey. Out of 1,438 US patients asked, 84% reported using online reviews to evaluate doctors, 77% use online reviews as the first step to finding a new doctor, and nearly half would go out-of-network to see a doctor who had more favorable reviews—even if an in-network doctor with similar qualifications was available.1

But patient-generated reviews are only one piece of the puzzle. The same survey found that 60% of respondents felt it was “very” or “moderately important” for doctors to respond to online reviews.1 “A patient should also look for doctors who constructively respond to these online conversations—whether the feedback is positive or negative,” Dr. Harris explains. “A doctor who encourages patients to engage is going to be trustworthy and wants to share his or her work with the online community.”

Read the full article featuring Dr. Harris here:

Dr. Harris featured in online fibroid article

Dr. Harris featured in online fibroid article

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